Privacy Policy

This Privacy Policy describes how Bliss ("Company", "we", "us", or "our") collects, uses, stores, and discloses information obtained from users ("User", "you", or "your") of this website.

Information We Collect
We may collect the following categories of information:

Personal Information

Name
Email address
Phone number
Billing and shipping address
Account login details
Payment information (processed by third parties)

Automatically Collected Information

IP address
Browser type
Device type
Operating system
Pages visited
Referring URLs
Time and date of visits

Cookies and Tracking Technologies
We may use cookies, web beacons, pixels, and similar tracking technologies.

How We Use Your Information
We may use collected information to:

Provide products and services
Process transactions
Respond to inquiries
Send marketing communications
Improve website functionality
Conduct analytics and research
Prevent fraud and abuse
Comply with legal obligations

Sharing of Information
We may share information with:

Payment processors
Hosting providers
Analytics providers
Marketing platforms
Shipping providers
Legal or regulatory authorities when required

We do not sell personal information unless explicitly disclosed.

Data Retention
We retain information for as long as necessary to fulfill business purposes, comply with legal obligations, resolve disputes, and enforce agreements.

Data Security
We implement commercially reasonable safeguards. However, no method of transmission or storage is completely secure.

User Rights
Depending on jurisdiction, users may:

Request access to personal data
Request deletion
Request correction
Opt-out of marketing communications

Requests may be sent to info@bliss-nantucket.com.

Third-Party Links
We are not responsible for privacy practices of third-party websites.

Children's Information
This website is not directed to children under 13, and we do not knowingly collect such information.

Changes to Policy
We reserve the right to update this policy at any time.

Terms & Conditions

By accessing this website, you agree to these Terms & Conditions.

Use of Website
You agree not to:

Use the website for unlawful purposes
Attempt unauthorized access
Disrupt website functionality
Copy or distribute content without permission

Intellectual Property
All content including text, images, logos, graphics, designs, and layout are the property of Bliss and protected by intellectual property laws.
Unauthorized use is prohibited.

User Submissions
Any content submitted becomes non-confidential. You grant Bliss a non-exclusive right to use submitted materials.

Accuracy of Information
We make reasonable efforts to ensure accuracy but do not guarantee completeness or reliability.

Third-Party Links
We are not responsible for third-party content or policies.

Disclaimer of Warranties
The website is provided "as is" without warranties of any kind.

Limitation of Liability
To the maximum extent permitted by law, Bliss shall not be liable for:

Indirect damages
Loss of profits
Data loss
Business interruption
Errors or omissions

Indemnification
You agree to indemnify and hold harmless Bliss from claims resulting from use of the website.

Termination
We reserve the right to terminate access at any time.

Governing Law
These terms are governed by the laws of Massachusetts.

Changes
We may update these terms at any time.

Cookie Policy

This website uses cookies and similar technologies.

Types of Cookies We Use
Essential Cookies – required for functionality
Performance Cookies – analytics and usage data
Marketing Cookies – advertising and retargeting
Functional Cookies – preferences and settings

Third-Party Cookies
We may allow third parties such as analytics providers and advertising partners to place cookies.

Managing Cookies
Users can disable cookies via browser settings.
Disabling cookies may impact functionality.

Consent
By using this website, you consent to cookie use.

Disclaimer

Website Disclaimer
The information on this website is fr general informational purposes only.

No Professional Advice
Content does not constitute legal, financial, medical, or professional advice.

No Guarantees
We do not guarantee results from use of services or information.

External Links
We are not responsible for third-party content.

Limitation of Liability
Use of this website is at your own risk. We are not liable for damages arising from use.

Testimonials
Testimonials represent individual experiences and are not guaranteed.

Accessibility Statement

Bliss is committed to providing an accessible website experience.
We strive to follow accessibility best practices and improve usability.

Accessibility Features

Alternative text for images
Keyboard navigation
Readable contrast
Logical structure

Ongoing Efforts
Accessibility is an ongoing effort and we continue improving.

Limitations
We do not guarantee full compliance with all accessibility standards.

Contact
If you experience accessibility issues, contact info@bliss-nantucket.com.

E-Commerce Policies

Shipping Policy
Orders are processed within 2-3 business days.
Shipping times are estimates only.

We are not responsible for:

Carrier delays
Weather delays
Incorrect addresses
Lost/stolen packages after delivery

Risk transfers to customer upon carrier delivery.
Shipping fees are non-refundable.

Return Policy
Returns must be requested within 3 days.
Items must be:

Unused
In original packaging
In resellable condition

We reserve the right to deny returns.
Return shipping is customer responsibility unless defective.

Refund Policy
Refunds are processed after inspection.

Refunds:

Exclude shipping fees
May include restocking fee
May take 5–10 business days

Non-refundable items:

Digital products
Custom items
Final sale items

Payment Terms
Payment is due at purchase unless otherwise stated.

We reserve the right to:

Cancel orders
Refuse service
Limit quantities

Prices subject to change.

Chargebacks initiated without contacting us first may result in:

Account suspension
Order cancellation
Denial of future service